Rome Duty-Free Guide

FAQ 4: Can I pre-order items at Rome Duty-Free?

Yes, Rome Duty-Free often offers pre-order services, allowing passengers to reserve items in advance. This enables travellers to secure their desired products and potentially save time by collecting them upon arrival or departure. Pre-ordering can be done through the Rome Duty-Free website or by contacting their customer service. It is recommended to check the specific instructions and deadlines for pre-ordering to ensure a smooth experience.

FAQ 5: Can I return or exchange items purchased at Rome Duty-Free?

Rome Duty-Free has a return and exchange policy for eligible items. However, it is important to note that the policy may vary depending on the product category and individual stores. To initiate a return or exchange, you will typically need to present the original receipt and adhere to the specified timeframe for returns. It is advisable to inquire about the specific policy at the time of purchase.

FAQ 6: Can I use different currencies for shopping at Rome Duty-Free?

Rome Duty-Free accepts multiple currencies, including major international currencies such as euros, US dollars, and British pounds. Additionally, credit cards are widely accepted. It is recommended to carry some local currency for convenience, as some smaller shops within the duty-free area may only accept cash or have limited currency exchange options.